Important: Tickets need redeeming through a third-party website after booking on our platform.

In a career spanning over 30 years, Rick Astley has sold over 40 million records worldwide. His classic "Never Gonna Give You Up" has had over 1.2 billion views on YouTube alone.

How to Get Your Ticket(s)

1. Book your desired number of vouchers (one voucher is equal to one ticket) and await an email from us confirming your order. This email will contain a booking confirmation PDF, this is NOT a ticket.

2. Open your booking confirmation PDF and follow the instructions to redeem your ticket(s) using the unique link or code found in the PDF. You must redeem your ticket(s) as soon as you have purchased your voucher to avoid disappointment.

3. Once you have redeemed your ticket(s) and received them via email, take them with you and show them on entry at the event. Ensure that you take personal ID with you or you may be turned away.

Additional Information

- There is a £4.25 handling fee during checkout on ticketmaster.co.uk

- TFG Voucher are non-refundable

We are not the event organisers, so we recommend you check https://www.cardiffcastle.com/events/rick-astley/ for event-specific or accessibility information. We will endeavour to pass on any event updates, including scheduling changes and cancellations. However, we may not find out about these updates until they are public, so please be responsible for checking the status of your event.