Thanks for your query!

We have sent a password recovery email to the address specified.

For security reasons, we cannot confirm that the email address exists in our system. If there is an account associated with the address, you will receive a password recovery link shortly. Please allow a few minutes for the email to be delivered.

We cannot guarantee that the email will be delivered to your main inbox. It might have been sorted incorrectly, so if you can't see it straight away, check your spam folder!

It may sound silly, but have you spelled your email correctly? If you still haven't received an email, please double-check your spelling and try again. We've all been there!